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Our Solutions

Gratia Technology is an IT product development company working with several enterprises accross the globe. We work as a technology partner right from nurturing the idea till its execution. We have built an in house application development team working with the latest technologies providing our services end to end technology solutions

Our Services

CALL CENTER SOLUTIONS

CYBER AND SOFTWARE SECURITY

DISASTER MANAGEMENT

ELECTIO DIGITAL CAMPAIGNING

SOFTWARE DEVELOPMENT

SPEECH CORPUS

SYSTEM INTEGRATORS

WEBCASTING




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CALL CENTRE SOLUTIONS

Gratia THS (Telephonic Helpline System)- Pradhan Mantri Awas Yojana
  • Dedicated call centre to assist the beneficiaries
  • Real time assistance
  • Call monitoring
  • Timely follow-up
  • Real time solution
  • A 5+1 Seater OBD/IBD Call Centre, runs on 2 shifts
  • Attending and resolving queries of various beneficiaries of P&RD (Panchayat & Rural Development) schemes
  • CRM Software is integrated
  • GSM dial-er for 10 agents
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CYBER AND SOFTWARE SECURITY

Today’s Cyber security operations center (CSOC) should have everything it needs to mount a competent defense of the ever-changing information technology (IT) enterprise. This includes a vast array of sophisticated detection and prevention technologies, a virtual sea of cyber intelligence reporting, and access to a rapidly expanding workforce of talented IT professionals. Yet, most CSOCs continue to fall short in keeping the adversary-even the unsophisticated one-out of the enterprise.

Ensuring the confidentiality, integrity, and availability of the modern information technology (IT) enterprise is a big job. It incorporates many tasks, from robust systems engineering and configuration management (CM) to effective cybersecurity or information assurance (IA) policy and comprehensive workforce training. It must also include cybersecurity operations, where a group of people is charged with monitoring and defending the enterprise against all measures of cyber attack.

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DISASTER MANAGEMENT

Earthquakes are devastating because it comes as a surprise. We provide stellar services for Earthquake Early Warning(EEW). Earthquake Early Warning(EEW) system that detetcts significant earthquakes so quickly that alerts can reach many people before shaking arrives. An earthquake warning system is a system of accelerometers, seismometers, communication, computers, and alarms that is devised for notifying adjoining regions of a substantial earthquake while it is in progress. This is not the same as earthquake prediction, which is currently incapable of producing decisive event warnings.

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ELECTION DIGITAL CAMPAIGNING
  • Profiling voters according to age and groups and targeting them with customized voice messages of political leaders
  • Use of apps, social media and missed calls to collect voter's personal data
  • Use of Facebook, Twitter, YouTube, WhatsApp etc to target young and first time
  • Spotting influencers with smartphones, like the headmaster of the only school in a village or head of the village
  • Use of GPS in Campaign vans for increase efficiency
  • Micro-managing of a pooling booth, with collection of real-time voting data takes places in a booth by 12 Noon, there will be extra effort to get supporters vote
  • Engaging one dedicated agent (Volunteer) for 500-1000 voters
  • Spotting households localities to offer incentives
  • Catchy Slogan / Punch Lines
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SOFTWARE DEVELOPMENT

We have wide-ranging experience accross various industries and utilize a wide variety of technologies including the open source platforms. We also have a good understanding of industry trends and practices along with hands-on experience in addressing specific management and technical problems.

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SPEECH CORPUS
  • Multi-Lingual Speech Processing
  • Speaker Recognition
  • Dialect Recognition
  • Voice Conversion
  • Pathological Speech Data
  • Tonal Languages
  • Speech Recognition
  • Language Recognition
  • Text-To-Speech Synthesis
  • Singing Speech
  • Code-Switching
  • Indian Languages
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SYSTEM INTEGRATORS

Gratia's systems integrator (SI) business builds computing systems for clients by combining hardware, software, networking and storage products from multiple vendors. Using our SI Services, an Organisation can align cheaper, preconfigured components and commercial off-the-shelf software to meet key business goals, as opposed to more expensive, customized implementations that may require original programming or manufacturing unique components.

Core Services:

  • Designing or building a customized architecture or application
  • Integrating applications with new or existing hardware
  • Packaged or custom software, and networking infrastructure.
  • Managed IT Consulting Services
  • Cloud Computing Services
  • Value-added resellers (VARs)

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WEBCASTING

In Parliamentary Elections 2019, we almost ran the webcasting smoothly using Dedicated server Now we are using Upgraded Dedicated Server so that webcasting can be easily.

With Upgraded Web Server Our monitoring system is robust video surveillance system with 100% video stream availability and high-quality video of each polling Locations and centers.